Megaduka Limited Return & Exchange Policy

At Megaduka.com, customer satisfaction is our top priority. We want you to be completely happy with your purchase, and our return and exchange policy reflects our commitment to your satisfaction.

Eligibility for Returns & Exchanges

Timeframe: Returns and exchanges are accepted within 7 days from the date of delivery.

Condition: We accept items that are slightly used, provided they are returned in their original packaging.

Satisfaction Guarantee: If you are not fully satisfied with your purchase, we will take it back and provide a 100% refund.

Return Process

1. Initiate a Return: Contact our customer care team at 0769444444 or 0762444444 or email us at support@megaduka.com to initiate the return process.

2. Item Pickup: We will send our rider to pick up the item from your location. There’s no need for you to worry about return shipping.

2. Refund Process: Once we receive the item, we will process your refund for 100% of the purchase price. The refund will be issued to the original method of payment within a maximum of 72 hours.

Exchanges

If you wish to exchange an item, please contact our customer care team within the 30-day window. We will assist you in exchanging the item for a different product or a variation of the same product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at 0769444444 or support@megaduka.com. We will arrange for a replacement or a full refund, including any costs associated with the return.

Contact Us

If you have any questions about our return policy or need assistance with your return or exchange, please contact us at 0769444444 or 0762444444, or email us at support@megaduka.com.

Thank you for choosing Megaduka.com. Your satisfaction is our commitment!